Many people after their flight has been delayed or has suffered from a cancellation can be stuck as to whether they are able or eligible to make a claim for compensation. This guide below will seek to answer the of the questions that people may have and will hopefully assist people in discovering the correct form of action to take if they would like to seek a refund from an airline for their flight delay compensation in the eu.
How Big Are Flight Delays?
According to a recent study by a United Kingdom based website, nearly 2000 adults said that the number one problem or issue that they had when travelling abroad was the problem of flight cancellations and delays. Many people stated that this problem and at times a lack of information from the airlines and an inability to accurately discover how they can make a claim for compensation caused them much stress, work and anxiety.
According to European Union law set-out by the parliament in Brussels, if an individual makes a journey with an airline company whose headquarters are located in one of the twenty-eight member states of the European Union, or a person or person flys with a carrier, who are based outside of the EU – but the flight in question, departs from an airport within the confines of the EU, all passengers are protected by an European Union statute and law, which is named as “denied boarding regulation.”
Denied Boarding Regulation – The Fast Facts
The regulation states that all airlines have to offer some sort of help and service if that passengers experiences a flight delay and the delay crosses a certain threshold.
On the other hand if a person is making a trip with an Airline which is not based inside of the European Union and if the plane takes off from a city, which is located outside the borders of the EU, that company in questions bares no obligation or requirement in assisting passengers whose flight suffers from a cancellation.
It is the duty of all passengers that prior to them taking their flight that they consult with a document that all airlines have which is called a “condition of carriage” which should inform them what kind of compensation a passenger may receive if they endure a flight delay.
How Denied Boarding Regulation Works
There are usually three ways in which denied boarding regulation comes into effect. The first is where a passenger has a confirmed airline booking and this is confirmed by the airline.
The second is when a passenger was able to check into their flight on-time. And if the airline did not reveal or inform its passengers of a set check-in time, a passenger checked in for their flight at least forty-five minutes before their flight was scheduled to depart.
And the third is that the flight has to leave from within the European Union. If the flight departs from an airport outside of the EU, the airline that the passenger is flying with has to be based inside on the European Union.
How Much A Person Can Claim For Flight Delays
According to the Denied Boarding Regulation statute, whether a passenger can make a claim for compensation is dependent on the length that the delay lasted and the amount of hours that the flight in question took.
A person can receive free meals, hotel accommodation and transfers and other types of refreshments if the flight was delayed for at least two hours. If the flight was inside of the EU and was delayed for three hours and if the flight didn’t start and end within European Union countries, but suffered a three hour delay.