A common question bought up by some people on our website bestflightdelaycompensation.com, click here to learn more – is how they can claim compensation if their luggage goes missing or is delayed. And if at all they have the right to make a compensation claim for this.
The easiest and quickest way of ensuring a swift responsive to this problem is to report missing or delayed luggage as quickly as possible. Any delay in notifying an airline may result in the airline either not being able or willing to locate the luggage.
The way in which of achieving this, by reporting missing luggage as quickly as possible is to fill out a document called the Property Irregularity Report (PIR), which can be picked by at the airline desk. This document is used by the airlines to make a comprehensive and full list of any missing luggage. Without filling out a Property Irregularity Report, the process of retrieving missing luggage can become a long and difficult one. It is highly recommended to all passengers that they complete a PIR form.
Some of the details which are recorded in a Property Irregularity Report form include details of the flight in question, in addition to the personal details of the passenger and a proper and accurate description of the luggage that has gone missing or has been misplaced.
A great way of ensuring identifying missing luggage is to take a photograph of the luggage prior to flying and keeping the image on your phone. Once these steps have been taken, a passenger will need to write a letter to the airline and attach the PIR form with it. The letter should be sent within seven days of the flight.
If the luggage does show up – but it is several days late, it is entirely the responsibility of the airline to make sure that the luggage is sent to the passenger quickly and safely as is possible. However if luggage is not located and does not appear, a passenger still despite this should be able to track the luggage through the airlines luggage tracing mechanisms.
This can be done by logging on to the airline missing luggage section on their website. If the luggage cannot be tracked after three weeks, the airline will declare the luggage to have been lost.
If during an outbound flight, a passenger’s luggage is lost and the passenger is stranded at their location without any anything, it is the duty of the airline to pay for adequate replacements for the passenger. Some airlines however have been known to quibble and cause problems when it comes to the extent of finding replacements.
Some airlines will only pay for items such as toiletries and underwear only and they will refuse pay for new clothes for instance. A good way of avoiding such a problem is to consult with the airline regarding their policy about lost luggage and to make sure that you hold on to any receipts for items which you purchase.
Most airlines will compensate passengers for lost luggage in the form of cash, or a daily budget.