The website at www.bestflightdelaycompensation.com is operated by Best Flight Delay Compensation Limited which is the Data Controller for the purposes of the Data Protection Act 1998 and as such we are registered under the Data Protection Act 1998.
In some areas of our website you may choose to provide us with Personal Data.
We may log your IP address (which indicates the location of your computer on the Internet) for the purpose of systems administration and troubleshooting.
We may use log files to help us understand how visitors use this website. We may use this information in aggregate for statistical analysis.
If you provide your e-mail address in order to submit an enquiry, comment or request for further information, we may contact you regarding your enquiry, comment or request. We may also send e-mails to you about the services that we offer.
From time to time we may provide your information to our marketing departments for research and analysis purposes so that we can monitor and improve the services we provide. We may occasionally contact you by post, email or telephone to ask you for your feedback and comments on our services.
We operate a system to ensure that all client feedback is dealt with fairly and consistently and is properly recorded. If you think that our service could be improved or would like to provide any additional comments, please contact us.
We will not sell, distribute or lease your Personal Data to third parties, except with your permission or as required by law.
Cookies are small text files places on your computer when you visit our site. While they allow us to see patterns in customer behaviour, they do not allow us to indentify you specifically. No personal data is gathered about you.
You are entitled to obtain any Personal Data which Best Flight Delay Compensation Limited hold for you under the Data Protection Act 1998. If it transpires that the information held is inaccurate we will make the necessary amendments and confirm to you that these have been made. If you want to view the information held by us please write to:
Best Flight Delay Compensation Ltd,
160 City Road,
Under the provisions of the Data Protection Act 1998 a reasonable administration fee will be payable. If at any time you want to withdraw your consent to our use of your Personal Data, please write to us at the above address.