In the United Kingdom there are many airlines to help you with your traveling needs. One of the most popular airlines is Flybe. Flybe is a low cost airline and the largest independent regional airline in Europe. They operate more UK domestic flight than any other airline, flying 7 million passengers a year on 149 routes. The 149 routes includes 62 destinations in 9 different countries. Their fleet is made up of 84 various types of aircrafts. When it comes to punctuality, The company generally tends to be rather punctual. In 2016 Flybe Airlines had an arrival rate per hour of 86.6%.
If you find yourself in a delayed situation with Flybe Airlines, or any other airlines for that matter, there are things to consider, tips to endure, procedures to follow.
Flight Delays with Flybe
Flybe Airlines transports approximately 7 million passengers per year. Their fleet consists of 85 airplanes and they service 62 destinations in 9 countries. In 2016 they were rather punctual, their arrival rate per hour was 86.6%. With all of the regulations regarding flight delay compensation they have been trying to be on top of their game to avoid payments. However, 146 of their flights were delayed more than three hours, meaning all those passengers were eligible for compensation.
Much more alarmingly 667 flights were cancelled outright, which is large amount when compared to competitors. When it comes to flight delay compensation, it appears they are one of the easier and cooperative carriers to deal with. They payout when they are supposed to and also issue the compensation in a timely fashion.
What to do if you are delayed
You are on vacation and go to the airport to find out your flight is delayed for an hour. You walk around to grab some food and drinks and head back to the terminal. You then find out it is two hours delayed…then three! What do you do? When your flight is delayed or cancelled there are a few things you should do to ensure your flight delay compensation claim goes smoothly.
The first thing you should do is to contact the airline or an airline representative and find out what the cause of the delay is. When you file a claim you will need to know what is causing the delay. The next thing that will help you is to ask for the basic services and benefits that are required to be provided. Airlines are required to provide certain services and amenities based up the length of your delay. Anywhere from food and drink vouchers to hotel rooms to vouchers to buy clothes in the airport.
Everything is based upon the severity of your delay. If you are only delayed an hour than you probably won’t get anything. If you are delayed 12 hours you may be offered a hotel room somewhere in the airport to sleep, change or shower. It all depends. Next you should be sure to collect proof of your delay and the situation at hand. Be sure to get photos of the surroundings, copies of flight documents, copies of vouchers provided, or receipts of things you had to buy because of the delay.
Make sure to document times of events such as when you were supposed to leave and when you actually left, when you boarded the plane, when you landed, etc. When you have these items, you can send it along with your claim so the airlines know what exactly occurred. Another important thing for you to do that could be very helpful is to share contact information with other passengers on your flight. This way you can contact them and see how their cases are going and you can compare. By exchanging this information it will allow you to work as a group to make sure you are being treated fairly. There is power in numbers! All of these steps should allow for a seamless claim process.
Are you eligible for compensation
The UK has rules and regulations set for how they should deal with delays. As a passenger of a delayed flight you are eligible for compensation from the airlines for this hassle. In order to claim flight delay compensation your flight had to be delayed at least 3 hours. Not only will a long delay be eligible for compensation, but also cancelled or overbooked flights. You can get compensated for an overbooked flight only if you were unable to get a seat on the flight because of the overbooking. You also have to be sure to be on top of things because the flight you are making a claim on must be within the past 6 years.
It can not be more than 6 years old. If it is, then they will deny your claim immediately. The rule of thumb for compensation is that passengers are eligible for getting up to €600. The word “up to” is key in this sentence. Just because your flight is delayed for 3 hours does not mean that you will get the highest amount. They take into consideration the length and distance of the flight. The longer the flight the more money you will be eligible for. The amount paid does not take your ticket price into consideration. Just because you bought an expensive ticket does not entitle you to receive more compensation.
To make things easier, you can simply go online and find a claims calculator. There are many available out there to allow you to put in your flight information to determine what your potential compensation could be. Flybe also has information on their site directly to provide you the necessary data to file claims.