A report by the BBC has revealed that Luton Airport is the second worst Airport in the whole of the UK, for delayed and cancelled flights. The report revaled that between January 2015 to March 2016, every flight was delayed an average of 14.4 minutes. Luton currently holds the title as being the fifth busiest airport in the UK and the airport is also the fourth largest in the London area, putting it behind Heathrow, Gatwick and Stansted.
Luton airport is used chiefly by low cost airlines such as Easyjet, Ryanair, Thomson and Monarch. And the majority of the flights which depart and arrive at the airport mainly hail from Europe.
The bedfordshire news reported that ninety-five percent of people who are eligable to make a flight delay compensation claim, do not make one.
When can I claim back money for a delay?
To qualify, passengers simply have to have experienced a flight delay of more than three hours in the past six years within the EU.
You can also claim if your flight is cancelled or has been overbooked by the airline.
How much money can I claim back?
The compensation you are owed is fixed, regardless of your flight cos.
The amount of compensation you are entitled to is dependent on the length of your delay and the distance of your flight.
You will receive a fixed amount between €250 (around £200) and €600 (around £480) dependent on these variables. This compensation should come on top of other extra entitlements, such as meals and refreshments, and, if applicable, overnight accommodation.